Sinopé Warranty

3-year Limited Warranty

SINOPÉ TECHNOLOGIES INC. (“Sinopé”) warrants the components of their products against defects in material and workmanship for a 3-year period from the date of purchase, under normal use and service, when proof of purchase of such is provided to the manufacturer. If, at any time during the warranty period, the product is determined to be defective, SINOPÉ TECHNOLOGIES INC. will replace it. This warranty does not cover any transportation costs that may be incurred by the consumer. Nor does it cover a product that has been improperly installed, misused, or accidentally damaged. The obligation of SINOPÉ TECHNOLOGIES INC., under the terms of this warranty, will be to supply a new unit, and this releases the manufacturer from paying the installation costs or other secondary charges linked to replacing the unit or the components. The manufacturer shall not be liable for incidental, consequential, or special damages arising at or in connection with product use or performance.

Water damage prevention products and systems

This warranty does not cover damage or loss resulting from defects. The user of water damage prevention products and systems sold by Sinopé acknowledges that these products and systems do not constitute an insurance policy and are intended solely to reduce the risk of water damage. The buyer's use of these products constitutes acceptance of the terms and conditions set forth in this warranty.

Extended Pro Warranty

Extended Pro Warranty Terms for Sinopé Pro Products

SINOPÉ TECHNOLOGIES INC. (“Sinopé”) offers an Extended Pro Warranty for select Sinopé Pro products, subject to the following terms and conditions.

1. Eligibility: The Extended Pro Warranty applies exclusively to Sinopé Pro products that are (i) sold by authorized Sinopé Pro installers, and (ii) installed by such authorized Sinopé Pro installers, within the United States and Canada. Products purchased or installed through any other channels or by unauthorized parties are not eligible for this warranty extension.
2. Activation: The Extended Pro Warranty is automatically activated upon the successful addition of the eligible Sinopé Pro product to the purchaser's Sinopé account. Activation requires that the product be purchased and installed by an authorized Sinopé Pro installer. If these conditions are not met, the Extended Pro Warranty will not apply.
3. Standard Warranty: Sinopé Pro products purchased from channels other than authorized Sinopé Pro installers, or installed by non-authorized parties, are covered only by the standard three (3) year warranty, which commences from the date of purchase.
4. General Provisions: This Extended Pro Warranty is subject to the same limitations, exclusions, and conditions as outlined in Sinopé’s standard warranty terms, unless otherwise specified in these terms. All other terms and conditions not expressly modified herein shall remain in full force and effect.

By purchasing and installing Sinopé Pro products through authorized channels, you agree to the terms and conditions outlined in this Extended Pro Warranty.