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Terms of service

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY AS THEY GOVERN YOUR USE OF THE SINOPÉ TECHNOLOGIES WEBSITE (HEREINAFTER WEBSITE) AND THE NEVIWEB® APP (HEREINAFTER NEVIWEB®), OWNED BY SINOPÉ TECHNOLOGIES INC (HEREINAFTER SINOPÉ).

Acceptance of these Terms and Conditions of Use

By choosing to use the Website and Neviweb®, you acknowledge that you have read, understood, and you accept to respect these terms and conditions of use. Hence, you agree to abide by any future modifications made to them. This is applicable whenever you use the Website or Neviweb®. These Terms and conditions of use represent a contract between you and Sinopé.

Modification of these Terms and Conditions of Use

These terms and conditions may change over time without notice. We can add, change, or remove portions when we feel it is appropriate to do so. We encourage you to review our terms and conditions of use periodically. Each time you use the Website or Neviweb®, you agree to these terms and conditions. Whenever we update the terms and conditions, we will change the date to indicate when the changes were made. Your continued access of the Website and Neviweb® shall be deemed your conclusive acceptance of the modified agreement.

Privacy and personal information

Please review our Privacy Policy, which also governs your visit to the Website and Neviweb® to understand our practices regarding the use and disclosure of your personal information. You can find our Privacy Policy in the Legal Notices section of the Website.

Personal information

You must provide truthful and accurate information when you use our Website and Neviweb®. Whether it is about your name, address, e-mail, or postal code, all this information must be true, accurate, current, and complete. We cannot ensure that the platform will work properly without accurate information.

Electronic communications

When you visit the Website, use Neviweb® or send e-mails to us, you are communicating with us electronically, and thereby you are consenting to receive communications from us electronically or by other means available. We will communicate with you electronically, by telephone or by facsimile. It is further understood that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Permission to use the Website and Neviweb®

You may use the Website and Neviweb® for personal and non-commercial purposes (paid service). Neviweb® is a free app and under no circumstances can it be used for commercial purposes or service resale.

Neviweb® cannot be used excessively and inappropriately. Misuse of the application could terminate, without notice, temporarily or permanently, your permission to access and use the application.

Limits on your use of the Services

Sinopé provides a collection of application programming interfaces (APIs) referred to collectively as "Services" that provide communication and/or interoperability with Sinopé devices, systems, and user accounts, as well as third-party devices.

You acknowledge and agree that Sinopé may limit your usage of the Services. Such limits may be set by Sinopé at any time, at Sinopé's discretion. You further acknowledge and agree that Sinopé may adjust the rate at which such queries are received and processed by the Service in order to maintain the integrity of the Service. Such adjustments may be set by Sinopé at any time, at Sinopé's discretion. If you want your Implementation to use the Services outside these usage limits or usage policies, please contact Sinopé for information on additional licensing options.

Restrictions on your use of the Services

  1. You shall not copy or use the Services, or any related documentation
  2. You will not, and will not permit any third party to, retain, sublicense, rent, copy, modify, translate, reverse engineer, decompile, disassemble, or otherwise reduce to human perceivable form any portion of the Services.
  3. You and your Implementation will not use the Services to harm Sinopé, such harm including, but not being limited to, disrupting Sinopé business and customers, overloading Sinopé's network or conducting Denial of Services attacks, finding or exploiting vulnerabilities in Sinopé's security, contacting Sinopé customers who do not have an explicit and pre-existing relationship with you.

Intellectual property and permitted use of the Website and Neviweb®

You acknowledge that all intellectual property rights are the property of Sinopé. The Website and Neviweb® (including all content: logos, pictures, images, texts, icons, graphics, videos, digital downloads, data compilation, and software) are the property of Sinopé and is protected by Canadian and American copyright and trademark and other laws. Your use of the Website and Neviweb® does not transfer to you any ownership or other rights in the Website or on Neviweb® or their content.

You are authorized to use the Website and Neviweb® only in the manner described expressly in these terms and conditions of use and subject to any applicable law. The use of this Website and Neviweb® for any other purpose or manner is strictly prohibited.

Limited copyright and trade-mark license

You may print or download portions of the materials from various areas of this website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials, or modify any registered mark. Sinopé hereby grants authorized Sellers, Distributors, Energy Consultants or Contractors, a royalty-free, non-exclusive and revocable license to distribute, display and promote the Information solely for the purpose of advertising, promoting and selling the Sinopé products on the terms hereof, provided that you agree not to change or delete any copyright or proprietary notices from the materials, or modify any registered mark. Sinopé may revoke such license at any time if, in the determination of Sinopé, Dealer’s use, marketing, distribution, display or promotion is detrimental to the Product and/ or the business and affairs of Sinopé. Sinopé does not warrant that Information will be current or error-free. Dealer may not adapt or change any Information without written permission of Sinopé.

Neviweb®, the Website, and its content may not be copied, imitated, reproduced in any way, in whole or in part, without the express prior written consent of Sinopé.

License and Website access

Sinopé grants you limited license to access and make personal use of the Sinopé Website and Neviweb® App, and you agree not to download (other than for page caching purposes) or modify it, or any portion of it, except with the express written consent of Sinopé technologies Inc. The Website and Neviweb® or any portion of this website may not be reproduced, duplicated, adapted, copied, sold, resold, transmitted or otherwise exploited for any commercial purpose without the express written consent of Sinopé. You may not frame, or use any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, flash movie, page layout, or form) of the Website and Neviweb® without the express written consent of Sinopé. You may not use META tags or any other “hidden text” which utilize Sinopé, sinopetech.com, neviweb.com, Neviweb® or any other derivative of our domain, company name or registered trademarks without the express written consent of Sinopé Technologies Inc. You are hereby granted a limited, revocable, and nonexclusive right to create a hyperlink to the Home Page or any Dynamic Deep Link (DDL) of www.sinopetech.com and www.neviweb.com so long as the link does not portray any false, misleading, derogatory, or otherwise offensive matter. It is further understood and agreed that Sinopé cannot and does not guarantee or warrant that files made available for downloading through the Website will be free of infection or viruses, worms, Trojan horses or other code that manifests contaminating or destructive properties. It is your responsibility for implementing sufficient safeguards and procedures to ensure that any files obtained through www.sinopetech.com are free from such contaminations.

Submission of material

Your submissions of files including, but not limited to: Resumes, e-mail, flash movies, images, logos, audio loops, and other software hereby constitutes your agreement to grant Sinopé a non-exclusive, royalty-free, worldwide, sub-licensable, perpetual license, to reproduce, distribute, transmit, modify, adapt, sub-license, and publicly display any such submissions, unless otherwise specified by an agreement made in writing by you and Sinopé. You also grant Sinopé the right to utilize your name in connection with all advertising, marketing, and promotional materials related thereto.

Indemnification

You agree to indemnify, defend and hold harmless Sinopé, its officers, directors, owners, partners, employees, agents, licensors, suppliers and any third party information provider to the website from and against all losses, expenses, damages and costs, including legal fees, resulting from any violation of these Conditions of Use (including negligent or wrongful conduct) by you or your use and access of the Website and Neviweb®.

Disclaimer of warranty

THIS WEBSITE AND RELATED INFORMATION IS PROVIDED BY SINOPÉ ON AN “AS IS” AND “AS AVAILABLE” BASIS. SINOPÉ MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS OF ANY KIND, OR AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE OR NEVIWEB®. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SINOPÉ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SINOPÉ DOES NOT WARRANT THAT THIS WEBSITE OR NEVIWEB®, ITS SERVERS, OR E-MAIL SENT FROM SINOPÉ ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of liability

IN NO EVENT SHALL SINOPÉ, ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SHAREHOLDERS, AFFILIATES, CONTRACTORS, VENDORS, SUPPLIERS, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT DISPLAYED ON THE SERVICES, (II) PERSONAL INJURY OR PROPERTY DAMAGE (INCLUDING YOUR MOBILE DEVICE) OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND/OR USE OF OUR PRODUCT AND/OR SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND, IN EACH CASE WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SINOPÉ IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU SPECIFICALLY ACKNOWLEDGE THAT SINOPÉ SHALL NOT BE LIABLE FOR CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH JURISDICTIONS THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW, THEREBY MINIMIZING OUR LIABILITY TO YOU TO THE LOWEST AMOUNT PERMITTED BY APPLICABLE LAW. THE SERVICES ARE CONTROLLED AND OFFERED BY SINOPÉ FROM ITS FACILITIES IN CANADA AND USA. SINOPÉ MAKES NO REPRESENTATIONS THAT THE SERVICES OR PRODUCTS ARE APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE SERVICES OR PRODUCTS FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.

Termination

If these terms and conditions of use are not respected, SINOPÉ may, in its sole discretion, terminate at any time, temporarily or permanently, your permission to access and use the Website and Neviweb® without notice.

Reliance on information

The information presented on or through the Website, Neviweb® or with the Products is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk and responsibility. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents. Sinopé will not be liable on account of any inaccuracy of information accessed through the Website, Neviweb® or content included with the Products, and it is the responsibility of the Site visitor or Customer to further research the information. Sinopé cannot be liable of any nature on the information regarding your energy consumption. This information is provided only for informative purposes. Therefore, Sinopé cannot guarantee energy savings. The user is solely responsible for its energy savings. Product features, dimensions, and other specifications included in Sinopé’s sales literature or Product Information are subject to change. Without affecting its obligations under an order, Sinopé may make changes in the specifications of the Product(s) delivered under an order from those contained in sales literature or Product Information.

Sinopé makes no representation related to the accuracy or reliability of, nor does it endorse all notices, any opinion, declaration or other information published or distributed on its Website by any user, content provider or other person.

Other sites

Our Website may contain links to other Websites or Internet. When you click on one of those links, you are contacting another Website or Internet resource. Sinopé has no responsibility or liability for, or control over, those other Websites.

Force majeure

Sinopé shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control; including, without limitation, any failure to perform hereunder due to unforeseen circumstances or causes beyond its control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

Applicable law

By visiting the Website, you agree that the laws of the province of QUEBEC, without regard to principals of conflict of laws, will govern these and any dispute of any sort that might arise between you and Sinopé.

 

For further information regarding these terms and conditions of use, you may contact us:

Sinopé Technologies Inc.
705, Avenue Montrichard
Saint-Jean-sur-Richelieu, Quebec
Canada, J2X 5K8
1 855 741-7701

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